Privacy policy
1. Data Controller
LUXE POUR CREATIONS LLC, located at 6961 N Olive St, Unit 8, Gladstone, MO 64118, United States, is responsible for the personal data described in this policy. Privacy requests may be sent to luxepour@luxepourliving.com or submitted through our contact form.
2. Scope
This policy applies when you visit the website, create or use an account, place or manage an order, request a return, exchange, or refund, contact us, subscribe to communications, or otherwise interact with the store.
3. Personal Data We Collect
We may collect identity and contact details; billing and delivery addresses; order, payment-status, delivery, return, exchange, and refund records; account details; customer-service communications; device and website-usage information; cookie identifiers; and information needed for transaction security, fraud prevention, legal compliance, or dispute resolution.
We do not directly store complete payment-card numbers.
4. How We Use Personal Data
We use personal data to operate the website; accept and fulfill orders; process payments; arrange delivery; provide tracking; handle cancellations, address changes, returns, direct exchanges, and refunds; answer questions; maintain transaction security; prevent fraud; improve products and services; keep required business records; comply with legal obligations; and send optional marketing communications where permitted.
5. Legal Bases
Where the GDPR applies, processing is based on performance of a contract, compliance with legal obligations, legitimate interests that do not override your rights, or consent where consent is required. Consent may be withdrawn at any time without affecting processing completed before withdrawal.
6. Cookies
We may use strictly necessary cookies for security, carts, checkout, account access, language, and region settings. With the required consent, we may also use analytics or marketing cookies. You may manage optional cookies through the website cookie settings or your browser.
7. Service Providers and Required Disclosures
LUXE POUR CREATIONS LLC remains responsible for its privacy obligations. We disclose personal data only when reasonably necessary to operate the store and fulfill customer requests, such as for secure payment processing, website hosting, order fulfillment, delivery, customer support, fraud prevention, accounting, security, or legal compliance. We may also disclose data when required by a valid legal request. We do not sell personal data for money.
8. International Transfers
Because the company is based in the United States and serves customers in the Netherlands, personal data may be transferred outside the European Economic Area. Where required, we use a legally recognized transfer mechanism and appropriate safeguards.
9. Retention
We retain personal data only for the period reasonably necessary for the purpose for which it was collected and for applicable legal, tax, accounting, security, customer-service, and dispute-resolution obligations. When data is no longer needed, it is deleted, anonymized, or securely restricted.
10. Your Rights
Where applicable, you may request access, correction, deletion, restriction, objection, or portability; withdraw consent; object to direct marketing; and lodge a complaint with a competent supervisory authority, including the Dutch Data Protection Authority. Send requests to the privacy email listed above. We may verify identity before acting on a request and will respond within the legally required period.
11. Data Security
We use reasonable technical and organizational safeguards appropriate to the nature and risk of the data, including access controls, encrypted transmission, security monitoring, data recovery measures, and incident-response procedures. We will provide legally required notifications if a personal-data breach occurs.
12. Children
The store is not directed to children who cannot independently consent to relevant data processing. Where parental or guardian authorization is legally required, we require that authorization.
13. Marketing
Marketing messages are sent only when permitted by law. Marketing emails include an unsubscribe method. Order, security, legal, and customer-service messages are not marketing messages.
14. Policy Changes
We may update this policy to reflect operational or legal changes. The current version and effective date will be published on this website. Material changes will be communicated as required by law.
15. Contact
Email: luxepour@luxepourliving.com
Address: 6961 N Olive St, Unit 8, Gladstone, MO 64118, United States