How to Contact Us
LUXE POUR LIVING is operated by LUXE POUR CREATIONS LLC. Customers may contact us using the following methods:
Email: luxepour@luxepourliving.com
Online contact form: https://luxepourliving.com/pages/contact
Office address: 6961 N Olive St, Unit 8, Gladstone, MO 64118, United States
Customer-Service Hours
Monday-Friday, 09:00-18:00 Netherlands time (CET/CEST), excluding U.S. public holidays. Messages received outside these hours are handled on the next processing day.
Order Enquiries
For faster assistance, include your order number, the email address used at checkout, the relevant product, and a clear description of your request. Include photographs when reporting a damaged, defective, incorrect, or incomplete item.
Returns and Exchanges
Contact us before sending an item back. After authorization, we will provide a return form and a prepaid return label for you to download and print. The authorized return address will appear on the return instructions or prepaid label. Do not send returns to the office address unless we expressly confirm it as the authorized return address.